Civil Liability cover includes Public & Products Liability, Libel and Slander and Professional Indemnity insurances.
If an employee is injured or becomes ill as a result of the work they do for you, they may claim compensation from you. Employer's liability insurance will enable you to meet the cost of compensation for your employees' injuries or illness, as well as costs which may be incurred in defending a claim brought against you.
What are cookies?
Cookies are small text files that are placed on the device you use to access the internet – such as a computer, phone or tablet – by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to website owners.
What cookies are used on this website?
The cookies we employ are used by most websites. This policy describes the types of cookies used on this website and explains their purpose.
Without these cookies, the basic features of this website cannot function. Essential cookies are required to enable you to navigate the website and use its standard features. We also use essential cookies to distinguish between humans and bots.
We use analytics cookies to track website behaviours, enabling us to understand how visitors access and use this website. Analytics reports provide us with information that can help us improve our website. Through using analytics cookies, we are able to monitor a number of behaviours which include:
Analytics cookies do not collect any personally identifiable information, but we do collect IP addresses to help us monitor the approximate geographical locations of website users to help us better understand our visitor profile.
Advertising cookies are used to deliver online ads that are deemed relevant to our visitors and their interests. They are also used to limit the number of times advertisements are displayed as well as help measure the effectiveness of digital marketing campaigns. Advertising cookies are placed by advertising networks when website owners choose to run digital marketing campaigns and can track which websites users visit. Whilst advertising campaigns are active, you may be served ads on other websites or social media platforms after having visited this website, for example.
How do I manage my cookie settings?
Commonly used web browsers allow you to manage most cookies via user settings. Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of Google Analytics tracking visit tools.google.com/dlpage/gaoptout.
Where can I learn more about cookies?
This is the privacy notice of Weald Insurance Brokers Ltd (registration number 957953) whose registered office is at Knighthood House, Imberhorne Lane, East Grinstead, West Sussex, United Kingdom, RH19 1LB referred to as we, us or our in this privacy notice.
This privacy notice sets out how we collect and process your personal data. This privacy notice also provides certain information that is legally required and lists your rights in relation to your personal data.
This privacy notice relates to personal information that identifies you as a natural person (whether you are an actual or potential customer, an individual who browses our website or an individual outside our organisation with whom we interact). We refer to this information throughout this privacy notice as personal data or personal information and further detail of what this includes are set out in this privacy notice below.
The privacy and security of your personal information is very important to us so we want to assure you that your information will be properly managed and protected by us at all times. Please read this privacy notice carefully as it explains how we may collect and use your personal data.
This privacy notice may vary from time to time so please check it regularly. This privacy notice was last updated on 24 April 2018
For the purposes of relevant data protection legislation, we are a controller of your personal data. As a controller we use (or process) the personal data we hold about you in accordance with this privacy notice.
If you need to contact us in connection with the use or processing of your personal data, then you can do so using our contact details as set out below.
Our Data Protection Representative is Lena Weaire whom you can contact at the address noted above or at email@example.com.
The personal data that we collect about you may include the following information:
In addition, we may obtain certain special categories of your data (special categories of data) and data about criminal convictions, and this privacy notice specifically sets out how we may process these types of personal data. The special categories of data are data concerning health.
We collect your personal data from you as a controller when we obtain quotations for insurance for you, when we set up your policy for you and when we make changes to your policy for you. This may also involve the collection of data from or about others who are associated with you and your insurance policy such as other persons insured on your policies or your employees or representatives. By giving us information about someone else for the purpose of arranging insurance for them under your policy such as named driver, employee or travel companion etc. you confirm that you have their permission to do so and that you have shared this privacy notice with them.
By asking us to arrange a contract of insurance for you where this involves passing information to us relating to children, you confirm to us that in doing so you are the responsible guardian of the child.
We also collect information from publicly available sources and third party databases made available to the insurance industry for the purposes of reducing fraud and financial crime as well as any other third party databases where your personal data may be held, provided such third parties have lawful bases on which to share such personal data with us.
We may rely on one or more of the following legal bases when processing your personal data for the following purposes:
Purposes for which we process your personal data
The basis on which we can do this (this is what the law allows)
In order to perform our contractual obligations to you. This would include our fulfilling your requests for insurance services (including obtaining insurance for you, fulfilling requests for mid-term adjustments and obtaining renewals)
The processing is necessary in connection with any contract that you may enter into with us
To administer your account, including financial transactions for insurance broking
The processing is necessary in connection with any contract that you may enter into with us
To assist in the prevention and reduction of fraud and other financial crime
The processing is necessary for us to comply with the law and our legal requirements
In the interests of security and to improve our service, telephone calls you make to us may be monitored and/or recorded
The processing is necessary to pursue our legitimate interest in the management and operation of our business
To let you know about similar products and services that may be of interest to you
The processing is necessary to pursue our legitimate interest in operating our business
We may also need to collect special categories of data from you, such as information about health, in order to perform our contractual obligations to you. The lawful basis on which we can do this is that the processing is necessary for reasons of substantial public interest relating to insurance. We may also collect information on criminal convictions which we may share with third parties. The lawful basis on which we can do this is that the processing is necessary for reasons of substantial public interest relating to insurance.
We may need to pass your personal data to other companies which may include:
The information you share with us may be transferred by us or any of the types of firms or organisations we have noted above, to other countries in order for processing to take place, including locations outside of the UK and the European Union. We will only do so if there are adequate levels of protection in place as required by applicable data protection laws.
When you visit one of our websites we may collect information from you, such as your email address, IP address and other online identifiers. This helps us to track unique visits and monitor patterns of customer website traffic, such as who visits and why they visit. We use third parties to collate IP addresses to help us understand our Internet traffic data and data regarding your browser type and computer. We may also use web usage information to create statistical data regarding the use of our website. We may then use or disclose that statistical data to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.
Internet browsers normally accept cookies by default, although it's possible to set a browser to reject cookies. We'll ask your permission before using any cookie that's not essential to the email or the use of the website. However, refusing to accept cookies may restrict your use of our website and/or delay or affect the way in which our website operates. You can find more information on cookies when you visit our website.
The open nature of the internet is such that data may flow over networks without security measures, and may be accessed and used by people other than those for whom the data is intended. While this is outside of our control, we do take the protection of your information very seriously and aim to apply appropriate levels of security at all times.
We will only store your data for as long as is necessary to comply with the requirements of your insurance contract(s) and any legal obligations or lawful processing conditions that may exist as a result. You have a number of rights concerning the personal information we use, which you may ask us to observe. In some cases even when you make a request concerning your personal information, we may not be required, or be able to carry out your request as this may result in us not being able to fulfil our legal and regulatory obligations under the lawful processing conditions under which we hold your data or because there is a minimum statutory period of time for which we have to keep you information. If this is the case, we'll let you know our reasons.
You can ask us to:
If you have any questions or concerns about this privacy notice or your data protection rights please contact us using our details set out at the beginning of this privacy notice.
You also have the right to make an enquiry or to complain to the Information Commissioner’s Office (ICO) if you are unhappy with our use of your data, or if you think we have breached a legal requirement. Further details about the ICO are available at: www.ico.org.uk.
We may from time to time process your personal data to let you know about similar products and services that may be of interest to you. This is because we value your custom and we pride ourselves in offering professional and tailored advice which meets your specific insurance needs. This includes keeping you informed on the latest insurance and industry information and details of any offers or promotions relating to the insurance services we provide to you. Our lawful basis for processing your personal data in this way is as is necessary to pursue the legitimate interests of our business, unless we have otherwise obtained your consent to do so. We may contact you by post, telephone or e-mail. You will be given the option to stop receiving any communications from us in this regard at any time however please note that this will not affect us contacting you about the servicing of products that you have specifically requested from us.
Every effort has been made to make the content of the site as clear and concise as possible, accessible using a simple navigation structure. This includes the way the pages look and feel, the colours used, the sizes of the text and images and the linked names and titles. We hope that you enjoy your visit to the Weald Professions website. If you have any feedback or suggestions that would help make our website more user friendly, please Contact Us.
The site is designed to allow users to change text size depending on their personal preferences.
The site may make use of PDF files (downloadable documents). In order to view these files, you will need Adobe Acrobat Reader.
Every effort has been made to ensure that this website is coded to the highest standard. This means use of XHTML and CSS (Cascading Style Sheets) to ensure that code is compatible across as many browser versions as possible. The site also adheres to the general spirit of "web standards" by use of semantic markup.
All images on the site have corresponding ALT text provided so that they can be understood by non-visual readers.
Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target. Whenever possible, links are written to make sense out of context.
We are committed to providing a quality service to all our customers by working in an open and accountable way. If our service ever falls below the standard that you’d expect, please contact us and we’ll do our very best to resolve the matter as soon as possible. You can get in touch in the following
Telephone: 01959 565678 (opening hours Monday–Friday 9.00am–5.00pm)
If you make a complaint and it can’t be resolved immediately or by the end of the third business day after it was received, we will formally acknowledge your complaint in writing within five business days.
We will fully investigate your complaint using all of the information available to us and address your concerns in full as quickly as we can. Usually we will be able to provide our final response to your
complaint within eight weeks. Sometimes it can take us a little longer to investigate your concerns and if it does, we’ll write to you to explain our progress and let you know when you can expect to receive
our final decision.
If we fail to provide you with a final response within eight weeks of the initial date of your complaint or if you’re not satisfied with our response, you may refer the dispute to the Financial Ombudsman
Financial Ombudsman Service
Harbour Exchange Square
Tel: 0300 123 9123